Shortcut1. Introduction
Shortcut Maths ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theshortcutmaths.com, use our online mock test platform exam.theshortcutmaths.com, or interact with us offline at our coaching centres in Jadavpur and Dumdum Nagerbazar, Kolkata.
By accessing or using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, postal address, date of birth, educational background, and examination preferences that you provide when enquiring, registering, or enrolling.
- Payment Information: Fee payment details processed through secure third-party payment gateways. We do not store complete payment card details on our servers.
- Usage Data: IP address, browser type, device information, pages visited, time spent, and referring URLs collected through cookies and analytics tools.
- Mock Test Data: Test scores, attempts, performance analytics, and progress tracking data generated on our online examination platform.
- Communication Data: Records of your enquiries, emails, WhatsApp messages, calls, and feedback submitted to us.
3. How We Use Your Information
We use the information we collect to:
- Process admissions, enrolments, and fee payments.
- Provide coaching classes, study materials, mock tests, and counselling services.
- Communicate with you regarding batches, schedules, exam updates, and promotional offers.
- Improve our website, teaching methodologies, and student experience.
- Analyse performance and generate progress reports for students.
- Comply with legal obligations and protect our rights.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and serve relevant advertisements through Google AdSense and Google Analytics. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment gateways, SMS/email service providers, hosting providers, and analytics platforms that help us operate our business.
- Legal Authorities: When required by law, court order, or to protect our legal rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Student academic records may be retained for verification and alumni services.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal data, subject to legal retention requirements.
- Object to or restrict certain processing activities.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at [email protected] or call +91-9804490328.
9. Third-Party Links
Our website may contain links to third-party websites, including our online mock test platform, social media pages, and partner resources. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are primarily intended for students preparing for competitive examinations. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +91-9804490328 / +91-9038551568
- Address: Jadavpur, Kolkata 700032 & Dumdum Nagerbazar, Kolkata, West Bengal, India